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No Security Code in Password Recovery window


FalconZX

Question

Hello, dear Admins. A fellow forum member contacted me a while ago, asking for help. He claims that I'm the only one he can contact outside of YugiohCardMaker. Basically, the Security Code (CAPTCHA?) feature of the Password Recovery window doesn't appear. He's wondering if you can send him manually an e-mail that will help him reset his password.

here is is email to me:

[i]FROM: Andy Chen ([email protected])
TO: [email protected]
Thursday, May 3, 2012 5:25 AM

You may remember, over a year ago, I, known as Makuta Dralcax at the time, emailed you from the address [email protected]. You are the only YCM member that I can contact outside of both Yugioh Card Maker and BZPower, and I need your help. You see, there has been a glitch on YCM. Having forgotten my YCM password, I used the password recovery system. However, the security code did not appear for some reason. Because of this, I couldn't enter it, and there wasn't even anywhere to enter it, and I couldn't send the password recovery email! So can you post a topic in YCM's Questions and Help forum seeing if you could help me? My YCM display name is Makuta Dralcax and my login name was warriormage. If I continue to not see the security code, I will send a screenshot. But for now, can you please help? Perhaps the admins could manually send the email or at least fix the problem. Thanks![/i]

I've confirmed that the Security Code (with the red asterisk) is indeed missing.

Thank you very much

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