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PS3 is down. OHNOES

Force_Flex

By Force_Flex
in Video Games

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Rias Gremory Newbie

Rias Gremory

Posted
Posted
[quote name='Sabotage' timestamp='1304032794' post='5174681']
I heard someone else got a email from Sony as well. I read it, ironically, on the Bungie.net forum "The Flood."


[spoiler=Did it look like this?]Add [email protected] to your address book

===================================

PlayStation(R)Network

===================================

Valued PlayStation(R)Network/Qriocity Customer:

We have discovered that between April 17 and April 19, 2011,
certain PlayStation Network and Qriocity service user account
information was compromised in connection with an illegal and
unauthorized intrusion into our network. In response to this
intrusion, we have:

1) Temporarily turned off PlayStation Network and Qriocity services;

2) Engaged an outside, recognized security firm to conduct a full
and complete investigation into what happened; and

3) Quickly taken steps to enhance security and strengthen our
network infrastructure by rebuilding our system to provide you
with greater protection of your personal information.

We greatly appreciate your patience, understanding and goodwill
as we do whatever it takes to resolve these issues as quickly and
efficiently as practicable.

Although we are still investigating the details of this incident,
we believe that an unauthorized person has obtained the following
information that you provided: name, address (city, state, zip), country,
email address, birthdate, PlayStation Network/Qriocity password and login,
and handle/PSN online ID. It is also possible that your profile data,
including purchase history and billing address (city, state, zip),
and your PlayStation Network/Qriocity password security answers may
have been obtained. If you have authorized a sub-account for your
dependent, the same data with respect to your dependent may have
been obtained. While there is no evidence at this time that credit
card data was taken, we cannot rule out the possibility. If you have
provided your credit card data through PlayStation Network or Qriocity,
out of an abundance of caution we are advising you that your credit
card number (excluding security code) and expiration date may have
been obtained.

For your security, we encourage you to be especially aware of email,
telephone and postal mail scams that ask for personal or sensitive
information. Sony will not contact you in any way, including by email,
asking for your credit card number, social security number or other
personally identifiable information. If you are asked for this information,
you can be confident Sony is not the entity asking. When the PlayStation
Network and Qriocity services are fully restored, we strongly recommend that
you log on and change your password. Additionally, if you use your PlayStation
Network or Qriocity user name or password for other unrelated services or
accounts, we strongly recommend that you change them as well.

To protect against possible identity theft or other financial loss, we
encourage you to remain vigilant, to review your account statements and
to monitor your credit reports. We are providing the following information
for those who wish to consider it:
- U.S. residents are entitled under U.S. law to one free credit report annually
from each of the three major credit bureaus. To order your free credit report,
visit www.annualcreditreport.com or call toll-free (877) 322-8228.

- We have also provided names and contact information for the three major U.S.
credit bureaus below. At no charge, U.S. residents can have these credit
bureaus
place a "fraud alert" on your file that alerts creditors to take additional
steps
to verify your identity prior to granting credit in your name. This service can
make it more difficult for someone to get credit in your name. Note, however,
that because it tells creditors to follow certain procedures to protect you,
it also may delay your ability to obtain credit while the agency verifies your
identity. As soon as one credit bureau confirms your fraud alert, the others
are notified to place fraud alerts on your file. Should you wish to place a
fraud alert, or should you have any questions regarding your credit report,
please contact any one of the agencies listed below:

Experian: 888-397-3742; www.experian.com; P.O. Box 9532, Allen, TX 75013
Equifax: 800-525-6285; www.equifax.com; P.O. Box 740241, Atlanta, GA 30374-0241
TransUnion: 800-680-7289; www.transunion.com; Fraud Victim Assistance Division,
P.O. Box 6790, Fullerton, CA 92834-6790

- You may wish to visit the website of the U.S. Federal Trade Commission at
www.consumer.gov/idtheft or reach the FTC at 1-877-382-4357 or 600 Pennsylvania
Avenue, NW, Washington, DC 20580 for further information about how to protect
yourself from identity theft. Your state Attorney General may also have advice
on preventing identity theft, and you should report instances of known or
suspected identity theft to law enforcement, your State Attorney General,
and the FTC. For North Carolina residents, the Attorney General can be
contacted at 9001 Mail Service Center, Raleigh, NC 27699-9001; telephone
(877) 566-7226; or www.ncdoj.gov. For Maryland residents, the Attorney
General can be contacted at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202;

telephone: (888) 743-0023; or www.oag.state.md.us.

We thank you for your patience as we complete our investigation of this
incident, and we regret any inconvenience. Our teams are working around the
clock on this, and services will be restored as soon as possible. Sony takes
information protection very seriously and will continue to work to ensure that
additional measures are taken to protect personally identifiable information.
Providing quality and secure entertainment services to our customers is
our utmost priority. Please contact us at 1-800-345-7669 should you have any
additional questions.

Sincerely,

Sony Computer Entertainment and Sony Network Entertainment[/spoiler]
[/quote]
And thats why I don't have a PSN Account. Well my main reason is cause I don't have a PS3.

But who is Anonymous anyways? (sry I can be a real noob sometimes)
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Icy Newbie

Icy

Posted
Posted
http://blog.us.playstation.com/2011/04/28/qa-2-for-playstation-network-and-qriocity-services/
That much.

@FD: Anonymous is the collective name of everyone on the internet. Not limited to 4chan, by a long shot.
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CNo.101 S.H. Death Knight Newbie

CNo.101 S.H. Death Knight

Posted
Posted
[quote name='Sabotage' timestamp='1304032794' post='5174681']
I heard someone else got a email from Sony as well. I read it, ironically, on the Bungie.net forum "The Flood."


[spoiler=Did it look like this?]Add [email protected] to your address book

===================================

PlayStation(R)Network

===================================

Valued PlayStation(R)Network/Qriocity Customer:

We have discovered that between April 17 and April 19, 2011,
certain PlayStation Network and Qriocity service user account
information was compromised in connection with an illegal and
unauthorized intrusion into our network. In response to this
intrusion, we have:

1) Temporarily turned off PlayStation Network and Qriocity services;

2) Engaged an outside, recognized security firm to conduct a full
and complete investigation into what happened; and

3) Quickly taken steps to enhance security and strengthen our
network infrastructure by rebuilding our system to provide you
with greater protection of your personal information.

We greatly appreciate your patience, understanding and goodwill
as we do whatever it takes to resolve these issues as quickly and
efficiently as practicable.

Although we are still investigating the details of this incident,
we believe that an unauthorized person has obtained the following
information that you provided: name, address (city, state, zip), country,
email address, birthdate, PlayStation Network/Qriocity password and login,
and handle/PSN online ID. It is also possible that your profile data,
including purchase history and billing address (city, state, zip),
and your PlayStation Network/Qriocity password security answers may
have been obtained. If you have authorized a sub-account for your
dependent, the same data with respect to your dependent may have
been obtained. While there is no evidence at this time that credit
card data was taken, we cannot rule out the possibility. If you have
provided your credit card data through PlayStation Network or Qriocity,
out of an abundance of caution we are advising you that your credit
card number (excluding security code) and expiration date may have
been obtained.

For your security, we encourage you to be especially aware of email,
telephone and postal mail scams that ask for personal or sensitive
information. Sony will not contact you in any way, including by email,
asking for your credit card number, social security number or other
personally identifiable information. If you are asked for this information,
you can be confident Sony is not the entity asking. When the PlayStation
Network and Qriocity services are fully restored, we strongly recommend that
you log on and change your password. Additionally, if you use your PlayStation
Network or Qriocity user name or password for other unrelated services or
accounts, we strongly recommend that you change them as well.

To protect against possible identity theft or other financial loss, we
encourage you to remain vigilant, to review your account statements and
to monitor your credit reports. We are providing the following information
for those who wish to consider it:
- U.S. residents are entitled under U.S. law to one free credit report annually
from each of the three major credit bureaus. To order your free credit report,
visit www.annualcreditreport.com or call toll-free (877) 322-8228.

- We have also provided names and contact information for the three major U.S.
credit bureaus below. At no charge, U.S. residents can have these credit
bureaus
place a "fraud alert" on your file that alerts creditors to take additional
steps
to verify your identity prior to granting credit in your name. This service can
make it more difficult for someone to get credit in your name. Note, however,
that because it tells creditors to follow certain procedures to protect you,
it also may delay your ability to obtain credit while the agency verifies your
identity. As soon as one credit bureau confirms your fraud alert, the others
are notified to place fraud alerts on your file. Should you wish to place a
fraud alert, or should you have any questions regarding your credit report,
please contact any one of the agencies listed below:

Experian: 888-397-3742; www.experian.com; P.O. Box 9532, Allen, TX 75013
Equifax: 800-525-6285; www.equifax.com; P.O. Box 740241, Atlanta, GA 30374-0241
TransUnion: 800-680-7289; www.transunion.com; Fraud Victim Assistance Division,
P.O. Box 6790, Fullerton, CA 92834-6790

- You may wish to visit the website of the U.S. Federal Trade Commission at
www.consumer.gov/idtheft or reach the FTC at 1-877-382-4357 or 600 Pennsylvania
Avenue, NW, Washington, DC 20580 for further information about how to protect
yourself from identity theft. Your state Attorney General may also have advice
on preventing identity theft, and you should report instances of known or
suspected identity theft to law enforcement, your State Attorney General,
and the FTC. For North Carolina residents, the Attorney General can be
contacted at 9001 Mail Service Center, Raleigh, NC 27699-9001; telephone
(877) 566-7226; or www.ncdoj.gov. For Maryland residents, the Attorney
General can be contacted at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202;

telephone: (888) 743-0023; or www.oag.state.md.us.

We thank you for your patience as we complete our investigation of this
incident, and we regret any inconvenience. Our teams are working around the
clock on this, and services will be restored as soon as possible. Sony takes
information protection very seriously and will continue to work to ensure that
additional measures are taken to protect personally identifiable information.
Providing quality and secure entertainment services to our customers is
our utmost priority. Please contact us at 1-800-345-7669 should you have any
additional questions.

Sincerely,

Sony Computer Entertainment and Sony Network Entertainment[/spoiler]
[/quote]

yes that the email i received that night
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Icy Newbie

Icy

Posted
Posted
[quote name='Force_Flex' timestamp='1304287507' post='5182614']
I heard that PSN was coming back on the 3rd.
Does anybody have information confirming this?
[/quote]

Nothing confirming. But we do have the following.

[b][u]Features to be Restored[/u][/b]*
[list]
[*]Restoration of Online game-play across the PlayStation®3 (PS3) and PSP® (PlayStation®Portable) systems
[*]-This includes titles requiring online verification and downloaded games
[*]Access to Music Unlimited powered by Qriocity for PS3/PSP for existing subscribers
[*]Access to account management and password reset
[*]Access to download un-expired Movie Rentals on PS3, PSP and MediaGo
[*]PlayStation®Home
[*]Friends List
[*]Chat Functionality
[/list]
[i]*This is including, but other features may be restored as well.[/i]

[u][b]Welcome Back Program Rewards[/b][/u]
[list]
[*]Each territory will be offering selected PlayStation entertainment content for free download. Specific details of this content will be announced in each region soon.
[*]All existing PlayStation Network customers will be provided with 30 days free membership in the PlayStation Plus premium service. Current members of PlayStation Plus will receive 30 days free service.
[*]Music Unlimited powered by Qriocity subscribers (in countries where the service is available) will receive 30 days free service.
[/list]

Source: http://blog.us.playstation.com/2011/04/30/press-release-some-playstation-network-and-qriocity-services-to-be-available-this-week/
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Icy Newbie

Icy

Posted
Posted
[quote name='Flame Dragon' timestamp='1304390299' post='5185220']
http://www.destructoid.com/new-attack-on-sony-loses-12-700-credit-card-numbers-200240.phtml

someone hates sony
[/quote]

[i]Engadget says that most of the lost numbers are from expired cards, which may mean that this 'loss' was only old data from 2007.[/i]
Apparently the hate isnt entirely educated.
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Makο Newbie

Makο

Posted
Posted
[quote name='Bless' timestamp='1304393148' post='5185305']
[i]Engadget says that most of the lost numbers are from expired cards, which may mean that this 'loss' was only old data from 2007.[/i]
[b]Apparently the hate isnt entirely educated.[/b]
[/quote]


Hate is educated?
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Icy Newbie

Icy

Posted
Posted
[quote name='Force_Flex' timestamp='1304634373' post='5190239']
We're running on two weeks now. Does anybody want to do some searching and see if Sony has released a date that PSN is coming back up?
[/quote]

Because you totally didnt read everything I have posted right? They said by the end of this week.

[quote]Today our global network and security teams at Sony Network Entertainment and Sony Computer Entertainment began the final stages of internal testing of the new system, an important step towards restoring PlayStation Network and Qriocity services.
As previously mentioned, we’ve been working around the clock to rebuild the network and enhance protections of your personal data. It’s our top priority to ensure your data is safe when you begin using the services again.
We understand that many of you are eager to again enjoy the PlayStation Network and Qriocity entertainment services that you love, so we wanted you to be aware of this milestone and our progress. We will provide additional updates as soon as we can.[/quote]
[right]Source: http://blog.us.playstation.com/2011/05/05/important-step-for-service-restoration/?utm_source=facebook&utm_medium=social&utm_campaign=psn_service_050511[/right]

Also. Sony will be offering free "All Clear ID Plus" Identity Theft Protection for all PSN and Qriocity Users. Services are included but not limited to:
[list]
[*]Cyber monitoring and surveillance of the Internet to detect exposure of an AllClear ID Plus customer’s personal information, including monitoring of criminal web sites and data recovered by law enforcement. If his/her personal information is found, the customer will be alerted by phone and/or email and will be provided advice and support regarding protective steps to take. The customer will also receive monthly identity status reports. Debix works with an alliance of cyber-crime experts from the government, academia and industry to provide these services.
[*]Priority access to licensed private investigators and identity restoration specialists. If an AllClear ID Plus customer receives an alert, or otherwise suspects that he/she may be the victim of identity theft, the customer can speak directly, on a priority basis, with an on-staff licensed private investigator, who will conduct a comprehensive inquiry. In the case of an identity theft, the customer can work with an identity restoration specialist to contact creditors and others, and take necessary steps to restore the customer’s identity.
[*]A $1 million identity theft insurance policy per user to provide additional protection in the event that an AllClear ID Plus customer becomes a victim of identity theft. This insurance would provide financial relief of up to $1 million for covered identity restoration costs, legal defense expenses, and lost wages that occur within 12 months after the stolen identity event.
[/list]
[right]Source: http://blog.us.playstation.com/2011/05/05/sony-offering-free-allclear-id-plus-identity-theft-protection-in-the-united-states-through-debix-inc/?utm_source=facebook&utm_medium=social&utm_campaign=identity_theft_050511[/right]

Also. Howard Stringer, the President, CEO and Chairman of Sony Corporation (not just Sony Computer Entertainment but the ENTIRE name itself). Has released the following letter to everyone: http://blog.us.playstation.com/2011/05/05/a-letter-from-howard-stringer/?utm_source=facebook&utm_medium=social&utm_campaign=howard_stringer_050511 .
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J-Max Apprentice

J-Max

Posted
Posted
http://ca.kotaku.com/5799891/the-psn-may-not-be-100-back-until-may-31

Looks like the PSN will be down for quite a while yet. Something tells sme that a lot of people are not going to trust the Sony Brand after this fiasco.
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Xazeon Newbie

Xazeon

Posted
Posted
[quote name='J-Max' timestamp='1304940039' post='5198402']
http://ca.kotaku.com/5799891/the-psn-may-not-be-100-back-until-may-31

Looks like the PSN will be down for quite a while yet. Something tells sme that a lot of people are not going to trust the Sony Brand after this fiasco.
[/quote]
I certainly won't trust them like I used to. I'm getting an Xbox but I'm not selling my PS3 for the fact that I have friends I met online there.
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Althemia Newbie

Althemia

Posted
Posted
[quote name='J-Max' timestamp='1304940039' post='5198402']
http://ca.kotaku.com/5799891/the-psn-may-not-be-100-back-until-may-31

Looks like the PSN will be down for quite a while yet. Something tells sme that a lot of people are not going to trust the Sony Brand after this fiasco.
[/quote]

It'll be up this week. Just, as everybody already knew, everything won't be fully functioning UNTIL the end of this month.
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Flame Dragon Enthusiast

Flame Dragon

Posted
Posted
Is it sad that I would still buy a PS3 before thinking of getting a 360? Online is meaningless to me so I don't care if I wouldn't have it.

But yea, a lot of people are going to loss faith in Sony. Personally I want to know if they are going to address the issue at E3 since that is a month away and and PSN looks to be down for most of this month and maybe even part of next.
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Icy Newbie

Icy

Posted
Posted
[quote name='J-Max' timestamp='1304940039' post='5198402']
http://ca.kotaku.com/5799891/the-psn-may-not-be-100-back-until-may-31

Looks like the PSN will be down for quite a while yet. Something tells sme that a lot of people are not going to trust the Sony Brand after this fiasco.
[/quote]

[i]"Yoshida says that Sony is "uncertain" when the PSN will actually get back up and running."[/i]

THATS where they got that ridiculous time frame? Baha. Remind me never to trust outside sources regarding these issues again. All it is is speculated rumors, nothing concrete. And given something of this scale, nothing less than the actual SOURCE is enough. And Sony has not said anything regarding this "May 31st" date yet.

@Flame Dragon: My trust hasnt dwindled in the slightest. In fact its probably grown.
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Slicer224 Newbie

Slicer224

Posted
Posted
Personally, I hope these hackers get a run for their money. They've already brought down PSN once but I was only for a week. Now, I think we're looking at a month now. I hope Sony brings 'em down [b]hard[/b]. Actually I still trust Sony. Anonymous is in co-operation with George Hotz, which is how they jailbroke the PS3 and gained the ability to hack it anyway.
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Makο Newbie

Makο

Posted
Posted
[quote name='Saturn of Elemia' timestamp='1304996518' post='5200171']
Heard a rumor that PSN would be back up by May 31st. (Cannot link to the site as it has inappropriate content)
[/quote]
Gamespot said this as well. I heard the info came straight from Sony in Japan.
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Icy Newbie

Icy

Posted
Posted
[quote name='Sabotage' timestamp='1305002954' post='5200335']
Gamespot said this as well. I heard the info came straight from Sony in Japan.
[/quote]

Gaming Websites =/= Sony. Provide proof. I have checked the US Playstation Website and no such thing has shown up.
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Cin Newbie

Cin

Posted
Posted
Just hope they learn to secure it up in future, giving away so much information and placing it in the cloud is very dangerous. I do hope no one here has had any issues other than not being able to access it.
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